FAQs

Your Collision Repair Questions—Answered

We know collision repair can feel overwhelming, so we’ve put together answers to the questions we hear most often. From insurance claims and repair timelines to warranties and paint matching, our FAQ is here to help you understand the process and feel confident every step of the way.

Have Questions about Our Services? Let's Answer Them.

At Rainbow Collision Center, we know accidents and repairs can raise a lot of questions. From insurance coverage and repair timelines to warranties and paint matching, our customers want clear, honest answers they can rely on. That’s why we’ve put together this FAQ page, to give you straightforward information about the repair process and help you feel confident every step of the way. If you don’t see your question here, our friendly team in Volo, IL is always just a phone call away.

Do you work with my insurance company?

Yes. We work with all major insurance providers and handle the paperwork for you to make the process as stress-free as possible.

Do I need multiple estimates before repairs?

In Illinois, you are not required to get multiple estimates. You have the right to choose the repair shop you trust.

How long will my repair take?

Repair time depends on the extent of the damage and parts availability. We’ll give you an accurate estimate up front and keep you updated throughout the process.

Can you match my vehicle’s paint color exactly?

We use advanced computerized color-matching systems to ensure your paint blends seamlessly with the rest of your vehicle.

Do you offer a warranty on repairs?

Yes. We stand behind our work with a lifetime paint warranty on all collision repairs for as long as you own the vehicle.

What if my car isn’t drivable after an accident?

We offer towing services to bring your vehicle directly to our shop so repairs can start right away.

Do you provide free estimates?

Yes. We offer free, no-obligation estimates so you can understand the scope and cost of repairs before making a decision.

Can you help with rental cars?

Yes. We can help arrange a rental car while your vehicle is being repaired so you can stay on the road.

Do you repair more than just collision damage?

Yes. In addition to collision repairs, we provide paintless dent removal, glass replacement, custom paint, and full restorations.

Are you a certified repair facility?

Yes. Our technicians are highly trained and our shop is equipped with state-of-the-art tools to meet or exceed industry repair standards.

FAQs

Your Collision Repair Questions—Answered

Have Questions about Our Services? Let's Answer Them.

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Accredited business

A+

rating

your Local Professinoal Collision Repair Center

Serving the Lake County Community for Over 40 Years

FAQs

Your Collision Repair Questions—Answered

Have Questions about Our Services? Let's Answer Them.

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